Disclaimer

General Disclaimer

Last Updated: January 1, 2025

The information contained on this website and the products and services offered by B2B Enterprises are provided on an "as is" basis. While we strive to provide accurate and up-to-date information about our POS systems, hardware products, and software solutions, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, products, services, or related graphics.

B2B Enterprises has been serving the Indian business community since 2018 with POS and AUTO ID solutions. This disclaimer outlines the terms and limitations under which our products and services are provided.

Website Information

Content Accuracy

While we endeavor to keep the information on this website accurate and current, we make no guarantees about the accuracy, completeness, or timeliness of the content. Information about products, specifications, pricing, and availability may change without notice.

Technical Information

The technical specifications, product descriptions, and compatibility information provided are:

• Based on manufacturer specifications and our experience
• Subject to change without prior notice
• Not guaranteed to be error-free or complete
• Provided for general guidance purposes only
• May vary between different product versions or configurations

Availability and Pricing

Product availability, pricing, and promotional offers displayed on our website are subject to change without notice. We reserve the right to modify prices, discontinue products, or change terms of service at any time.

Product and Service Disclaimers

Hardware Products

Our hardware products including POS systems, cash registers, barcode scanners, and label printers are sourced from reputable manufacturers. However:

• Performance: Actual performance may vary based on usage conditions, environment, and configuration
• Compatibility: We recommend compatibility verification before purchase
• Durability: Product lifespan depends on usage patterns and maintenance
• Technology Evolution: Rapid technology changes may affect long-term compatibility

Software Solutions

Our software products including SimplePOS and custom IT solutions:

• Are provided without warranty of error-free operation
• May require specific system configurations for optimal performance
• Are subject to periodic updates that may change functionality
• May have limitations based on hardware capabilities
• Require proper backup procedures to prevent data loss

Installation and Setup

While we provide installation and setup services, the success of implementation depends on various factors including existing infrastructure, network conditions, and customer requirements. We cannot guarantee specific performance outcomes or timeline adherence in all circumstances.

Limitation of Liability

General Limitations

In no event shall B2B Enterprises, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, punitive, special, or consequential damages arising from or in connection with:

• Use or inability to use our products or services
• Business interruption or loss of profits
• Data loss or corruption
• System downtime or performance issues
• Third-party product failures or incompatibilities

Business Impact

We are not responsible for any business losses, including but not limited to loss of revenue, customers, anticipated savings, or business opportunities resulting from the use of our products or services.

Maximum Liability

Our total liability for any claim arising from our products or services shall not exceed the amount paid by the customer for the specific product or service that gave rise to the claim.

Third-Party Products and Services

Manufacturer Products

We distribute products from various manufacturers including Zebra, TSC, TVS, Epson, and DCODE. These products are subject to their respective manufacturer warranties and terms:

• Manufacturer warranties are separate from our service agreements
• We act as a distributor and cannot modify manufacturer terms
• Warranty claims must comply with manufacturer requirements
• We assist with warranty processes but cannot guarantee outcomes

Third-Party Software

Some of our solutions may integrate with or require third-party software. We are not responsible for the functionality, availability, or performance of third-party applications.

External Links

Our website may contain links to external websites including our e-commerce platform posmarket.in. We are not responsible for the content, privacy practices, or availability of external websites.

Technical Support Disclaimer

Support Scope

Our technical support services are provided on a best-effort basis and include:

• General guidance on product usage and configuration
• Assistance with common technical issues
• Basic troubleshooting and diagnostics
• Coordination with manufacturers when required

Support Limitations

We cannot guarantee:

• Resolution of all technical issues
• Specific response times during peak periods
• On-site support availability in all locations
• Support for modified or customized configurations
• Recovery of data lost due to hardware or software failures

Customer Responsibilities

Customers are responsible for maintaining proper backup procedures, ensuring adequate power protection, and following recommended maintenance schedules for optimal product performance.

Professional and Business Advice

Consultation Services

Our consultation and recommendation services are based on our experience and industry knowledge. However, these should not be considered as professional business advice. We recommend:

• Consulting with your accountant for financial implications
• Seeking legal advice for compliance requirements
• Conducting your own market research and analysis
• Evaluating solutions based on your specific business needs

Industry Compliance

While our products are designed to meet common industry standards, customers are responsible for ensuring compliance with all applicable regulations, including but not limited to GST requirements, data protection laws, and industry-specific standards.

Data and Security Disclaimer

Data Protection

While we implement reasonable security measures, we cannot guarantee absolute security of data transmitted through or stored on our systems. Customers are advised to:

• Maintain regular backups of critical business data
• Implement appropriate access controls and user management
• Keep software and security patches up to date
• Follow industry best practices for data protection

System Security

Network security, firewall configuration, and protection against malware are primarily the customer's responsibility. We provide guidance but cannot guarantee protection against all security threats.

Changes and Updates

Product Evolution

Technology products and software are subject to continuous evolution. We reserve the right to:

• Modify product specifications and features
• Discontinue products or services with reasonable notice
• Update software functionality and user interfaces
• Change support procedures and policies

Disclaimer Updates

This disclaimer may be updated periodically to reflect changes in our business practices, legal requirements, or industry standards. Continued use of our products and services constitutes acceptance of any updates.

Questions and Clarifications

If you have questions about this disclaimer or need clarification about any limitations or terms, please contact us:

Important: This disclaimer is part of our terms of service. By using our products and services, you acknowledge that you have read, understood, and agree to be bound by the terms outlined in this disclaimer.